Rescheduling and Cancellation Policy

Rescheduling

Each student is eligible for ONE-TIME discounted reschedule opportunity of $40 off any missed course or for any rescheduled course within 2 business days of when it starts. This allows students who experience scheduling conflicts, technical issues, or other unforeseen circumstances to complete their training without paying the full course fee again.

Cancellations

Students who cancel at least two (2) business days prior to the scheduled course may request a refund less a $15 processing fee. This fee helps offset non-refundable payment processing and administrative costs.

Cancellations made less than two (2) business days before the scheduled course are not eligible for a refund but may qualify for a reschedule as previously outlined.

Reschedule preventive health and safety training checkout page with coupon code field for childcare providers

HOW TO RESCHEDULE:

To reschedule your class please choose the date you would like to attend and enter the code RESCHEDULE under “package, gift, or coupon code”.

Please see the example below: